About

IM Roadmap is written by Graham Lawlor and Eric Kristoff.

Graham Lawlor is Program Manager for Chat and Instant Messaging at a major financial services firm in New York. Graham has more than 10 years of experience as both a customer and implementor of collaboration technology and as a founder of an enterprise collaboration software vendor. Graham is active in the financial and collaboration technology industry, and regularly speaks on industry panels, workshops and events. He has been quoted in industry periodicals such as Wall Street and Technology Week, Instant Messaging Planet, eWeek, CNet, and The Wall Street Journal. Graham can be reached via email at graham (at) imroadmap (dot) com and via Google Talk at graham (dot) lawlor (at) gmail (dot) com.

Eric Kristoff is a Director of IT with a major global investment bank. Most of his 15+ years in IT have been spent advancing emerging technologies and distributed systems. He led the bank’s introduction of eCommerce systems in the 1990s, is co-inventor of patented instant messaging technology, and has helped shape grid computing strategy and business models. Eric currently works in applied research and development, including data centre strategy and high performance computing. He is a frequent speaker and panelist in a variety of industry and academic forums, including the Enterprise Grid Alliance, the University of Illinois at Chicago, The 451 Group and others. Eric lives near Chicago, Illinois, and can be reached at eric (at) imroadmap (dot) com, and eric (dot) kristoff on GoogleTalk.