Resources

Books about IM and Collaboration

• IM Instant Messaging Security
• Instant Messaging Rules: A Business Guide to Managing Policies, Security, and Legal Issues for Safe IM Communication
• Instant Messaging in Java: The Jabber Protocols
• Programming Jabber: Extending XML Messaging (O’Reilly XML)
• Open Source Messaging Application Development: Building and Extending Gaim (Expert’s Voice in Open Source)
• Instant Messaging for Dummies (For Dummies)

Books on the science and philosophy behind collaboration

• The Wisdom Network
• Emergence
• Six Degrees

Analyst and Industry Reports

• Wireless Instant Messaging Business and Technology
• Enterprise Instant Messaging Product Comparison Guide
• IM for Property & Casualty-Risk & Benefits Management
• How Microsoft’s announcement of AOL/Yahoo Connectivity will impact IM vendors and users
• IM for marketing?: Black Issues in Higher Education
• IM interoperability–at least for business.(news, trends & analysis from Information Management Journal)
• Harnessing the benefits of instant messaging (from Catalyst)

Software

Widgets and Goodies